Property Brokers Masterton
Property Brokers Masterton is the trusted local arm of New Zealand’s leading provincial real estate brand, bringing over 40 years of heritage and community-focused expertise to the heart of the Wairarapa. As a 100% Kiwi family-owned business, we pride ourselves on building genuine relationships where a handshake still counts and deep local knowledge drives exceptional results for our clients.
Our full-service agency offers comprehensive solutions for buying, selling, renting, and property management. Whether you are a first-home buyer seeking guidance, an investor looking for high-yield opportunities, or a vendor aiming to maximize your property’s value, our dedicated team provides personalized, expert advice tailored to the Masterton market. We leverage our position within a nationwide network of over 900 agents to bring the right buyers to your door.
We specialize in a diverse portfolio including residential homes, lifestyle blocks, rural acreage, and commercial properties. Our agents are intimately familiar with the unique appeal of Masterton, from its vibrant community amenities like Queen Elizabeth Park to the pristine rural landscapes that define the region. Beyond transactions, we are active contributors to community growth, supporting local events and initiatives that make Masterton a place where people thrive.
With award-winning customer satisfaction and a "positively better" approach to service, Property Brokers Masterton is your gateway to finding the perfect home or investment. Connect with us today to experience real estate done the provincial way—with integrity, discipline, and a personal touch.
Opening hours
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-17h
Photos of Property Brokers Masterton
Our comment from ImmoNetwork about Property Brokers Masterton:
Award-Winning Local Expertise
Property Brokers Masterton leverages over four decades of presence in the Wairarapa region to offer a deeply rooted real estate experience. The team combines top-tier technology with local insights to exceed client expectations, a commitment validated by three consecutive Canstar awards for customer satisfaction and a Consumer NZ People’s Choice Award. These accolades reflect the strong trust built with buyers, vendors, and investors across the province.
Whether looking for a residential home, commercial space, or rural property, clients benefit from a team that understands the nuances of the Masterton community. Their forward-thinking approach ensures that transactions are handled with precision, providing peace of mind to first-time homebuyers and seasoned investors alike.
Exceptional Customer Service and Communication
Clients consistently praise the team for their responsiveness, clarity, and stress-free approach to property transactions. Agents like Tony, Anneka, and Donna are frequently highlighted for their professional yet down-to-earth manner. Customers appreciate the transparent communication throughout the selling and buying processes, noting that agents keep them informed without delay and handle complex situations with calmness and care.
The dedication of the staff extends beyond formal duties. Stories of agents going above and beyond, such as offering personal vehicles to clients during repairs, illustrate a level of genuine care and flexibility that is rare in the industry. This personal touch fosters a comfortable environment where clients feel supported and valued at every step.
Top-Tier Property Management
Property management is a standout service for the Masterton branch, with clients describing their experience as "action-free" and hassle-free. Becca is widely regarded as an exceptional property manager, lauded for her integrity, attention to detail, and ability to provide total peace of mind for landlords.
Landlords highly recommend the team for their fair treatment of tenants, swift resolution of issues, and reliable communication. Long-term clients, some with over 20 years of relationship with the agency, emphasize that the consistent professionalism and protective approach to investment properties make Property Brokers the premier choice for managing rental assets in the region.
Comprehensive Real Estate Solutions
The agency offers a full spectrum of services tailored to the diverse needs of the Wairarapa market:
- Residential Sales: Expert guidance for buying and selling homes, from first-time buyers to upsizers.
- Commercial and Rural Properties: Specialized knowledge for agricultural and business real estate needs.
- Property Management: Full-service management including tenant placement, maintenance coordination, and financial reporting.
- Community Connection: Deep involvement in local events and a genuine understanding of the lifestyle Masterton offers.
With a reputation built on kindness, humor, and professional excellence, Property Brokers Masterton remains a trusted partner for all real estate endeavors in the area.
Property Brokers Masterton: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,5 out of 5 from 37 reviews
Fantastic experience: Answered back right away No waiting No hassle Thank You Property Brokers
Thanks so much for the kind words! We're thrilled to hear you had a quick, hassle-free experience. If there’s anything else we can help with, now or later, please don’t hesitate to reach out.
Fantastic experience: As first home buyers, the process felt overwhelming at first, but Brent made it completely stress-free. His patience and clear communication made a massive difference. Thank you so much Brent for helping us to secure our first property. We are so excited to move in!
Congratulations and welcome to your new home! Thank you so much for sharing your experience.
Fantastic experience: We’re so excited to be moving into our new home and already have had such a positive experience with Nessah as our property manager. She’s been incredibly helpful, friendly and easy to communicate with throughout the whole process. Nothing has felt like too much trouble and she’s made everything feel smooth and stress free for us. We really appreciate all of her help and are looking forward to renting through her!
Thank you so much for sharing this. We’re thrilled to hear Nessah made your move smooth and stress-free! Welcome to your new home.
Fantastic experience: Becca Is absolutely Wonderful I will definitely highly recommend her as a property manager i booked house viewing online with trade me property an same day applied for the house an next day boom recieved a phone call from Becca saying I was top tenant chosen for the home,thankyou so much Becca an to the rest of the team from property brokers masterton
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Becca and the team at Property Brokers Masterton. Enjoy your new home!
Fantastic experience: Working with Becca has been an absolute standout experience. From the very beginning, she brought a level of professionalism, warmth, and genuine care that made the entire process feel effortless. Her communication was always clear and timely, and she consistently went above and beyond to make sure every detail was taken care of. What really sets Becca apart is her ability to combine deep market knowledge with a personal touch. She listened, understood exactly what I needed, and guided me with confidence and honesty at every step. It’s rare to find someone who is not only exceptional at their job but also truly invested in making the experience positive and stress‑free. If you’re looking for someone who is dedicated, reliable, and an absolute pleasure to work with, I can’t recommend Becca highly enough. She’s a real asset to Property Brokers, and I’m incredibly grateful for everything she’s done.
Thank you so much for your kind words! We’re thrilled to hear about your exceptional experience working with Becca. We’ll be sure to share your feedback with her. If you need anything else or have more feedback to share, please don’t hesitate to reach out.
Positive experience: Good communications at all times smooth professional service Thanks
Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our service. If you have any further questions or need assistance, please don’t hesitate to reach out.
Fantastic experience: Hi Tony and Anneka, Thanks you so much for all your time and efforts through the selling process. I should say it was very transparent and you guys very updating with all the information throughout without any delay.Really appreciate your Professionalism and dedication.Highly recommending for entrusting your properties with the team.
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience during the selling process with Tony and Anneka. Your recommendation means the world to us! Wishing you all the best!
Negative experience: As a landlord who engaged Property Brokers to manage my rental property, my experience was deeply frustrating and disappointing. Despite their polished sales pitch promising excellent communication and professional service, they delivered neither. Communication was consistently poor — emails and questions were often overlooked, misunderstood, or brushed aside. From the outset, I received incorrect and misleading information about landlord and tenant responsibilities, and when I sought clarification, responses were often curt and unhelpful. There was a noticeable lack of follow through on basic property management duties, forcing me to repeatedly prompt them to follow up with fundamental tasks or, after months of inactivity, step in and complete them myself. Most concerning of all was the total absence of accountability — when errors occurred, they were ignored or deflected rather than corrected and acknowledged. Overall, my experience with Property Brokers fell far short of expectations. I would strongly encourage other landlords to seek another property management company that values transparency, professionalism, and accountability.
Hi Tar,
We’re sorry to hear that your experience with us did not meet your expectations. Providing a high standard of service and communication is very important to us, and we’re disappointed that we weren't able to find a resolution that worked for you.
Our team invested significant time and effort in addressing your concerns and communicating openly throughout the process. Unfortunately, despite these efforts, it became clear that we weren’t the right fit to continue managing your property, and we mutually agreed to end the management arrangement.
We wish you all the best with your future property management experience and thank you for taking the time to share your feedback.
Fantastic experience: Donna and her team did a great job making a stressful situation calm and enjoyable. We would recommend them to anyone wanting to sell or buy a property. We'll done and thanks to all.
Thank you so much for your kind words! We're thrilled to hear that Donna and her team were able to make the process smooth and enjoyable for you. Thanks again!
Fantastic experience: Tony and his team were excellent to work with. Clear and responsive communication. Highly recommended!
Thank you Rachel for the wonderful review of Tony and the team!
Fantastic experience: Love PB team in Masterton, they are super friendly and easy to navigate. Specially Becca in Masterton team. She knows what she is doing and you can rely on leaving your property with someone who can really manage with confidence.
Thank you for taking the time to post your feedback! We are delighted that you have had a great experience with Property Brokers and will pass your kind words on to Becca and the Masterton team!
Fantastic experience: Donna gave excellent service throughout ~ highly recommend! Honesty, attention to detail, and an all round genuine person. Thanks for making my buying process smooth and easy ☆☆☆☆☆
Thank you Erin for the wonderful review of Donna!
Fantastic experience: Property Brokers agents Tony McKenna and Anneka Billing were great to deal with in the purchase of our property in Masterton. We had met Anneka at a few Open Homes and just liked her manner which was not pushy. Both Tony and Anneka had a great way of doing business which was helpful and down to earth. Keep this a secret but... Tony even lent me his ute while my car was in getting repaired (Anneka also offered her spare car BTW).
Thank you for the kind words! We’re thrilled to hear that Tony and Anneka made your property purchase a smooth experience. As for Tony lending you his ute—our lips are sealed! Enjoy your new home, and feel free to swing by anytime—whether it’s for property advice or a quick car swap!
Fantastic experience: Recommend working with Deborah Davidson. Very helpful, kind and gentle through difficult processes.
Thank you Pania for the great review!
Fantastic experience: Property Brokers Masterton did a great job to get good foot traffic to the open homes and showed knowledge kindness and humor to get us all to the finish line. Well done.
Thank you Philip for the awesome review of our team!
Fantastic experience: Friendly and very knowledgeable Real Estate Agents working here. A huge variety of properties make it well worth an check on their website or on Trademe
Thank you for the awesome review!
Fantastic experience: Amazing service, love these guys
Thank you Zane!
Fantastic experience: Anneka our agent was easygoing and easy to understand from the get go. I found Anneka personable and friendly. Thanks Anneka, it was great doing business with you.
Thanks for the great feedback Ryan! We agree Anneka is amazing at what she does.
Fantastic experience: Property Brokers one of the most professional and best real estate companies that I know very happy with the work they did selling our house very happy to use them again Woody beyond selling our house put 110% into the effort for doing it
Thank you Alan for the awesome review! We're pleased to hear you had an exceptional experience with the team.
Fantastic experience: Donna at Property Brokers is AMAZING! highly recommend!
Thanks Abby for the awesome review!
Fantastic experience: Great communication clear step plan of what was going to happen when. I felt safe in my agents hands
Thank you Gail for the great review!
Fantastic experience: Beca is a fantastic property manager looks after everything. I would highly recommend her as a property manager for anyone looking for the best.
Thanks for leaving us a 5-star review!
Fantastic experience: Becca has been our Property Manager for quite some time. She always acts with integrity and honesty. I do not have to be concerned for my tenants or my property with Becca managing it. She provides total piece of mind and "action-free" landlording! I have already recommended her to two other landlords and would have no hesitancy in recommending her again
Thanks Diana for taking the time to write this fantastic review for Becca!
Fantastic experience: We have used PB - Masterton for an uninterrupted 20 years. Our current property manager (Becca) is simply outstanding! We are very impressed with the service Property Brokers provide . I highly recommend this organisation which rates SIX stars, but only five are available for me to choose.
High praise Hank! Thank you very much for taking the time to write this review!
Fantastic experience: Hi. I’m very impressed with my experiences with Becca as my property manager. She’s very fair and she gets things done quickly and without hassles. That is why I have a property manager. Jill
Thanks Jillian for the great review for Becca!
Fantastic experience: Becca is our property manager for our family home while we are living overseas. She is absolutely exceptional and I would highly recommend her to anyone needing a property manager in Masterton, hands down the best there is.
Thanks Rob for taking the time to write this great review for Becca! She really is awesome!
Fantastic experience: We are delighted with the extremely high level of professionalism Becca consistently delivers as our Property Manager. Her communication is always timely, courteous and clear. Her attention to detail is second to none. Becca ensures our investment is well protected and we can be totally hands off without any worries. We have had a number of Property Managers over 11 years and she is head and shoulders above them all.
Thanks Suzie for the great review for Becca!
Negative experience: Dear property brokers I have been trying to get a rental from you for the last year an 10 months with no luck, as I just viewed a house yesterday on the 19.09.2022 I automatically get denied for today, I know Becca Phillips don't like me or my family with reasons unknown, but how abouts giving my family an I a chance but I guess that's to much to ask in this world, an how do I know because I've been to plenty of viewings with her an the look an lack of acknowledgement she gives me an my partner is appallingly bad, as the impression she gives my partner an I is lower class, an the houses we've been to with her as property manager I know my family an I will never get a house through Property brokers Masterton
Hi Kelly, we're sorry to hear that you have had a negative experience with one of our team members recently. We would really appreciate if you could contact our Wairarapa Regional Director, John Arends, on [email protected] or call 027 444 7380 to have a confidential chat to try to resolve this issue, and improve our service standards for yourself and other customers going forward.
Fantastic experience: Very professional, honest & easy to deal with
Thanks Lisa!
Fantastic experience: Exceptionally professional service! Becca ‘property manager’ always available, approachable and a pleasure to deal with. Highly recommended!
Thanks Jeremy!
Fantastic experience: Great office and staff
Thanks for the great rating Amanda!
Fantastic experience: Awesome company, great people!
Thanks for the great rating!
Positive experience: I have thought about my last review which was abit harsh ,Tony McKenna is a great guy,down to earth and helpful,always follows up on customers.
We're really sorry to hear that you haven't had a good experience. Please feel free to give us a call on 0800 367 5263 or contact us: https://www.propertybrokers.co.nz/contact/, we would appreciate the opportunity to talk through your experience and see how we can improve.
Fantastic experience: Blair is the best
Thanks Janelle!
Negative experience: Nope they can find out for themselves. However i know of one other who out of the blue was given 90 days. Other major issues apply overall.
Positive experience: Grest people
Thanks Wendy!
Negative experience: I found the staff to be very rude
We're sorry to hear that you've had this experience with Property Brokers. We pride ourselves on being friendly and approachable. We do our very best to help wherever and however we can. We would appreciate the opportunity to talk through your experience and see how we can improve. Fell free to give us a call on 0800 367 5263 or contact us on https://www.propertybrokers.co.nz/contact/
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