Propertyscouts New Plymouth

Fantastic experience: We have known Kirsti for 2 or 3 months, she is absolutely pleasure to work with. She's very professional and very easy to talk and a wonderful lovely personality Communication is easy flowing no stress at all. She's willing to help were ever she can. Also very quick to respond. We really appreciate her and what she does for us. I will recommend her at property scouts to people that I know that are looking for a property to rent. Instead of giving her 5 , if I could I would give her 100

Fantastic experience: Kirsti has been amazing as my landlord agent , she has excellent communication when it comes to needing her help , 10/10

Fantastic experience: Kirsti is an absolute pleasure to deal with. She is professional, efficient, friendly, and always quick to respond. Her communication is excellent and she made everything feel straightforward and stress free. It was clear that she genuinely cares about providing good service and helping wherever she can. I would highly recommend Kirsti and Property Scouts to anyone looking for a reliable and kind property manager to deal with.

Fantastic experience: Great to be working with these guys, Kirsti is amazing, excellent communication, prompt responses and goes above and beyond for both us and our tenants.

Fantastic experience: Highly recommend Kirsti & the team at Property Scouts New Plymouth for your rental investment. She goes the extra mile to take care of both the tenants and owners of the property, and they have a great supporting team of experts to make sure your property is well maintained and looked after.

Fantastic experience: We’ve been leasing with Propertyscouts since November 2025, and our property manager, Kirsti Ward, has been excellent to deal with. She is efficient in organising trades for any maintenance or repairs that arise and communicates clearly and promptly throughout the process. She’s approachable, easy to communicate with, and has made our tenancy experience smooth and stress-free.

Fantastic experience: Kirsti at Property Scouts was so helpful from the beginning! We couldn't view the property first-hand as we were living out of the area, so she was able to give us a virtual tour by video call. Then the moving in and set up of the house was hassle-free, and Kirsti was very helpful every step of the way! Such a great welcome to the city of New Plymouth, couldn't have asked for anything more in a Property Manager, she went above and beyond!! Would highly recommend working with Kirsti if you get the chance!

Fantastic experience: Kirsti Ward is such an excellent Property Manager. She’s always prompt and professional, very easy to communicate with. We really appreciate how approachable and reliable she is

Positive experience: Kirsti is a gem ❤️ highly recommended manager. She is approachable and kind to my family. ❤️

Fantastic experience: My friend and I moved to New Plymouth from Auckland and have been renting through Propertyscouts since March '26. We have found Kirsti to be so pleasant and professional to deal with. Would definitely recommend Propertyscouts to others.

Fantastic experience: Property Scout New Plymouth is our current property manager, and they played a big part in helping us secure our rental home. Professional, easy to deal with, and genuinely engaging—ticks all the boxes. Our Property Manager, Kirsti Ward, was fantastic throughout the application process (clearly did something right because we got the house!) and has continued to be just as helpful since we moved in. She actually listens, communicates well, and is super accommodating—making sure our requests are properly passed on to the landlord and keeping us updated with the outcomes in a timely manner. Top-tier service from both Property Scout New Plymouth and Kirsti—safe to say we’re a very happy household!

Fantastic experience: I'm very thankful for the amazing help of Kirsti from day 1 of inquiry until we landed our rented property. She's been consistently thorough and professional in dealing with her customer.

Fantastic experience: My experience with Propertyscouts New Plymouth has been very positive. Kirsti has been very professional and prompt with organizing changes to the property to improve conditions. It's a pleasure to deal with someone who is positive and competent in her position. I hope to deal with Kristi long into the future.

Positive experience: We have found our perfect home because of Kirsti Ward! She has been so good and approachable, making sure we are comfortable. Such an amazing property manager

Fantastic experience: Kirsti has been my eyes and ears in New Plymouth managing our properties. This has been greatly appreciated through recent challenging circumstances in a rental that has required prompt action and sustained support. Thank you.

Fantastic experience: Kirsti has been so helpful and friendly looking after us and the property, very approachable and always happy to check on anything. Thanks Kirsti, we the tenants, and I'm sure the property owners, are more than happy to recommend.

Positive experience: Kirsti is great - proactive, sense checks quotes with me before approving, and always helps find cost-effective solutions for the landlord and tenant.

Fantastic experience: I have been with property scouts for around 4 years now and it's been amazing, Kirsti Ward has been the property manager for the house I had been renting and she's amazing, she makes sure things get done and no messing around. She's kind, polite and respectful. It has been awesome to have kirsti as the property manager as I know some people can be quite rude towards the tenants. So it's been a pleasure to have her as the property manager

Fantastic experience: We are so pleased to be dealing with Property Scouts! We have had the pleasure of having Kirsti as our property manager and couldn't be more satisfied with her professionalism, communication and thoughtfulness. We feel at ease knowing we are in more than capable and efficient hands.

Fantastic experience: Kind, responsive and always approachable.

Fantastic experience: They are always trying to help to make things easier for both parties

Fantastic experience: Everything, the property managers are top shelf! Absolutely 100% efficient. Merry Christmas everyone

Fantastic experience: The team at Property Scouts New Plymouth are absolutely awesome to deal with. Super efficient, professional and friendly. Highly recommended!

Fantastic experience: Propertyscouts have looked after my property in the past 2 years and they have done an amazing job. The communication is done very smoothly and they have been quite prompt and effective. Highly recommended by me.

Fantastic experience: We have partnered with Property Scouts for the last 18 months. I have been very impressed with their performance so far. Setting up was easy for the various options and the inspections are consistent and detailed. I highly recommend Property Scouts New Plymouth.

Fantastic experience: I have had a really good experience working with the team at propertyscouts. They are professional, give prompt feedback and help with resolving maintenance issues in a timely manner.

Fantastic experience: Great communication and friendly team!

Fantastic experience: Amazing to deal with and very knowledgeable love working with Courtney and her team.

Fantastic experience: Great communication, friendly. Easy process from viewing to signing. Our property Manager Amy is so lovely to deal with.

Fantastic experience: Everything went smoothly thanks to the prompt and professional support. I'm very grateful to Kirsty for her excellent service. A real estate agency I can confidently recommend.

Fantastic experience: Amy Cade is an awesome agent who always makes our inspections stress free as possible and is always super friendly and cheery, would 100% recommend her ❤️

Fantastic experience: Amy and Courtney have helped me with my rental over the last year communication has been amazing they have always acted fast if we needed maintenance highly recommended

Fantastic experience: Currently renting a property through Kirsti at propertyscouts. Really impressed with her professional and caring approach. Would highly recommend to both tenants and property owners as someone that takes excellent care of both sides.

Fantastic experience: Amazing team. Always looking out for their people. Amy is the best property manager. Shes so attentive and helpful. And my daughter absolutely loves her! Thank you guys for being the best team. Highly recommend

Fantastic experience: Excellent service from Amy, goes above and beyond for excellent outcomes.

Fantastic experience: Amy at Propertyscouts New Plymouth is amazing! Great property management and smooth tenant management. Highly recommend !

Fantastic experience: Always helpful and friendly！ Thank you very mucj！

Fantastic experience: Good response time to any questions and the report are really detailed. Thank you

Fantastic experience: Easy to get hold of anytime. Totally keep us in the loop. Go the extra mile if required. Keep up the great work

Fantastic experience: The Agent who assisted us was always helpful, always kind at inspections. We felt respected and also appreciated while we are tenants in a space.

Fantastic experience: I have been more than happy with the service I have received from Stuart and Courtney. I would recommend them as property managers.

Fantastic experience: I worked with the team in New Plymouth for over 4 years on two rental properties. Without fail the service provided was always professional, and personal. they showed understanding of my needs as a landlord, but also were compassionate towards the needs of tenants. Even when I was not in use of their services anymore they maintained a high degree of service.

Fantastic experience: Such a great experience! Courtney was so accommodating and helpful! Would definitely use Property Scouts again.

Fantastic experience: I’m impressed with the amazing management of my property. They have dealt with a range of complex issues and have gone over and above to solve each one. The team has also used there connections to find fantastic tenants for me. Would highly recommend to anyone looking for a property manager Regards Ethan Adams

Fantastic experience: Thank you for the great service that Property Scouts provided us with our rental property. They have a wonderful team.

Fantastic experience: Kayleigh was an absolute pleasure to deal with. She was always professional, compassionate and went above and beyond at all times. You never felt like anything was an issue, and she always made you feel welcome and validated. Couldn’t ask for better.

Fantastic experience: I have the pleasure of having Kayleigh from Property Scouts as my property manager and she has taken a lot of stress out of owning a rental property! I highly recommend!

Fantastic experience: Great Team. Great company. Great to deal with.

Fantastic experience: Thanks property scouts for offering me a home as a tenant for the past 15months. Every interaction with the team was amazing. Cheers Courtney for all the early settlement support being new in New Zealand. Then you brought in this beautiful hearted lady Amy. What a seamless move out...inspections done in my absence...again full bond refund lodged same day...no dramas. I highly recommend

Fantastic experience: Everything is done very quickly, nothing is an issue. Communication is very good. They make owning a rental property so easy and stress free! Thank you

Fantastic experience: They are amazing to have as property managers. Anything that may pop up they,re onto it immediately. Highly reccomend.

Fantastic experience: Kayleigh has always been the epitome of graciousness and friendly professionalism. Every time I have had an issue with my current rental accommodation, she has been quick to take action to rectify the situation. It is a pleasure to have her as my Propertyscouts representative. I cannot recommend her highly enough should you be seeking to rent, or to acquire her services as a rental property manager.

Fantastic experience: I cannot recommend Amy and Courtney highly enough, from the moment i started working with them I was impressed by their professionalism, responsiveness and genuine care for both tenants and property owners, they handle everything with such efficiency and attention to detail making my life so much easier.

Fantastic experience: Amazing team of property managers at property scouts! Highly experienced professional staff with great attention to detail.

Fantastic experience: Thank you Propertyscouts for an amazing experience as a renter/tenant! I was in a rental for over a year and never had any issues! The team have truly set the bar high!!! Also, a very special thanks to my property manager Amy Cade - she communicated well and always followed up on any queries I had. She also made my transition out of my rental as smooth as possible and for that I am so grateful. Thanks again Amy & team.

Fantastic experience: Such a great team at PropertyScouts. Kayleigh was the best property manager we've ever had the pleasure of working with. She was always very quick to help accommodate any requests we had in terms of maintenance and always showed a huge amount of caring and understanding as well as upholding the highest level of professionalism.

Fantastic experience: I spent over a 6 month in the property I rented in the spotswood, new Plymouth. kayleigh scott my Property Manager made the transition to the property very easy. She was always available whenever I needed her advice or assistance. She helped me in every aspect. There were some significant hardships from boarders who left unannounced and left me stranded with paying their share and kayleigh scott went above and beyond to help me liaise with the landlords. property scouts in general were amazing support with any information I needed and keeping me up to date with accounts. Communication was easy and arranging inspections was no hassles at all. If I come back to buy a my own rental property I would hope to find a property through property scouts. kayleigh scott and the Team at property scouts make you feel comfortable and supported. This made my stay there so much more easier. Thank you so much kayleigh scott and the property scouts team for everything.

Fantastic experience: Good Property Managers friendly and helpful and they get house jobs done if they arise pretty quickly after inspections and or as they come up

Fantastic experience: Just wanted to give a review about our Property Manager Kayleigh who is amazing , kind and helpful always. She helped us when we needed the property last year and every time we needed her she was there and responded to us really quick. Thank you very much Kayleigh

Fantastic experience: It has always been a breeze working with pat from propertyscouts always quick to reply and get onto any issue we have had with our rental, thankyou

Fantastic experience: I recently moved to New Zealand and couldn't be more grateful for Property Scouts through the entire process of finding a home. Stuart was so helpful and friendly and made the entire process an absolute breeze. Pat was great with the follow through and really took care of me and my apartment. I can't thank the team enough. I would highly recommend them for anyone looking for a place to call home.

Fantastic experience: Really enjoy working with the team from Propertyscouts. Any assistance needed, they are always quick to respond and help out.

Fantastic experience: We recently had the absolute pleasure of working with Kayleigh from Propertyscouts when finding our first home in New Zealand. From the moment we met Kayleigh, her warmth and professionalism stood out, making our entire experience stress-free. Kayleigh's dedication to helping us find the perfect home was evident in every interaction. She took the time to understand our preferences, patiently answered all our questions, and provided valuable insights that guided us through the entire process. Her responsiveness and proactive approach made us feel confident and well-supported. It's evident that she genuinely cares about her clients and goes above and beyond to ensure their satisfaction. We would wholeheartedly recommend Kayleigh and Propertyscouts to anyone in search of a rental property or seeking a reliable property manager. The peace of mind that comes with knowing you're in capable hands is invaluable. We are grateful to have had her by our side during this significant life milestone. Thank you, Kayleigh, for making our home search a joyous and memorable experience!

Fantastic experience: Propertyscouts NP have been managing our rental properties for a few years now and I can't fault them at all. Very good communicators and very professional attitude to their business. Many thanks to all the team.

Fantastic experience: Our first 5 months at NZ became memorable while staying at the property with the close supervision and assistance of Ms.Kayleigh Scott. She's been a great landlady. We couldn't thank her enough for the assistance she extended unto us. Great job!

Fantastic experience: I would like to express my sincere gratitude to the entire team at PropertyScouts, especially Courtney Stuart and Pat, for their invaluable assistance in helping my family find the perfect rental home. In our quest to find a future residence, we faced numerous challenges and began to lose hope amidst the intense competition in the housing market. In these times of hardship, where having good references and a solid rent payment history no longer guarantee success, the odds seemed stacked against us. Fortunately, luck was on our side, as we were not only able to secure the house we desired, but also had the pleasure of working with the best real estate company we've ever encountered. The level of communication, respect, and genuine warmth exhibited by the team at PropertyScouts was truly outstanding. our tenancy manager, Pat, displayed a delightful demeanor and provided unwavering support and understanding throughout the entire process. Based on my exceptional experience, I wholeheartedly recommend PropertyScouts to anyone seeking a fair chance at finding their ideal rental home or any other property-related needs. The team's exceptional qualities, combined with their dedication and professionalism, create an unparalleled experience for their clients. I would also like to acknowledge Aletta Dymand allthough when I delt with her I was unsuccessful I know she did her best and gave me a fair chance with a great kind attitude.

Fantastic experience: The team at Property Scouts are so helpful, friendly and are willing to go the extra mile. We highly recommend Property Scouts to anyone who is looking for a Property to rent. Greg and Angela Mepham

Fantastic experience: Property Scouts in Taranaki are fantastic. Always so efficient in coming back with a rental appraisal for my clients, the investors that have used their services have always been more than happy with their professional, personable property management.

Fantastic experience: We have been carrying out maintenance work on wood fires for Property Scouts for several years now. The team are great at communicating and they do so in both a professional and friendly manner. They are quick to follow up on any reports or recommendations. Both myself and Grant would not hesitate to recommend their services.

Fantastic experience: Have always had a pleasant experience with property scouts New Plymouth they have helped me in many ways with multiple houses and offer really great service and are there whenever you need them regarding the house/Maintanance etc always recommend to my friends who are on the look out for a great house and even better real estate experience.

Fantastic experience: I needed a rental appraisal complete, and Propertyscouts New Plymouth were so helpful! They did the appraisal quickly and efficiently! Would recommend them!

Fantastic experience: Courtney carried out a rental appraisal for us, I found them approachable, prompt with replies and their communication was excellent. She was very thorough with the appraisal and I would not hesitate to have Courtney and the property scouts team as my property managers.

Fantastic experience: Best Land Agents I Have Ever Had, I Highly Recommend Propertyscouts when looking for a house. They are very helpful, and I've had no problems at all with them. Hopefully they will be my Land agents again in the near future.

Fantastic experience: Fantastic property managers. Their communication was great and we always felt in the loop and up to speed.

Fantastic experience: Stuart and Courtney are fantastic to deal with, are professional and are always prompt response. Highly recommend them for any rental needs.

Fantastic experience: Thanks for your smooth and speedy service!

Fantastic experience: The team at New Plymouth Property Scouts are friendly and helpful, providing superb and efficient services.

Fantastic experience: Stuart and Courtney have been wonderful property managers to work with. Very professional, proactive and gets things done seamlessly which makes our life a lot easier. Would highly recommend their business in the New Plymouth region for anyone looking for property management services.

Fantastic experience: Stuart and team @ Property Scouts are great, always repond to your queries/concerns in an authentic, timely and friendly way - John happy tenant

Fantastic experience: Ronel recently facilitated a viewing at a rental property we were interested in viewing, we found her to be punctual, friendly and prior to the viewing, her communication was exceptional..will def be making contact again. Thank you Property Scouts for the exceptional service

Fantastic experience: Can't recommend Property Scouts New Plymouth highly enough. Excellent and very professional services.

Fantastic experience: Fast, efficient, friendly and excellent service. Definitely recommended !!!

Fantastic experience: I carry out regular maintenance as a subcontractor for Property Scouts as a Plumber/Gasfitter. They have fantastic communication and always get work looked at before a small job becomes a big problem. Stuart and his team are always friendly and professional. Would highly recommend their services.

Fantastic experience: I have been dealing with Stuart, Courtney and Ronel for most of this year now with their electrical maintenance work. What a great team they are. They are professional, communicate the jobs well, and are super freindly.

Fantastic experience: I've found Property scouts great to deal with and always happy to help

Fantastic experience: Dealt with this company for my last 2 rental places and have found them to be approachable, professional and decent. Not just for the landlord but for the tenant too. highly recommended.

Fantastic experience: We are looking to purchase a rental property in NP and Stuart has been really helpful in assisting us gather the right information to inform our decision. We aren't current clients of Propertyscouts so there was no obligation for him to do this. He was incredibly helpful and professional and we'll definitely look at Propertyscouts to manage the property should we buy it.

Fantastic experience: Very satisfied with Property Scouts services , very sleek and professional approach by team members . Very satisfied with all their help.

Fantastic experience: Stuart and Courtney have been so professional and really quick in responding to the needs. Be it, regular inspections or replying to our queries, they’ve been swift and helpful. We’re more than happy for having rented through property scout. Regards Barani & Asha

Fantastic experience: Stuart and Courtney are amazing property managers with high skills and knowledge in customer relations. I have been dealing with them since 2018, very approachable, professional team in the town.

Fantastic experience: I deal with Courtney and Stuart on a regular basis and find them absolutely brilliant to work with - highly recommend this company.

Fantastic experience: Courtney and Stuart are the best property managers I've ever dealt with - personally & professionally. Having decided to pack up the family and move to NP from Auckland after lockdown, I was expecting a nightmare experience but Courtney & Stuart were amazing, they were one step ahead taking care of everything. I can't recommend them highly enough, They are a inspiring team - professional, respectful & you always feel cared about not just a number. Absolutely brilliant to deal with

Fantastic experience: Very good property managers you install great confidence in owning rental properties, in times when it's not overly easy.

Fantastic experience: Stuart and Courtney have been amazing to deal with!!! Being new to property investing, I was searching for good, reliable property managers, and I have found that with Property Scouts. They have helped me through the whole process and were very supportive while searching for the right property. Would highly recommend to anyone looking for property managers!!!

Fantastic experience: I have had multiple dealings with Courtney and Stuart. They are both so professional, efficient, really responsive and so great to work with. Highly recommend their services.

Fantastic experience: Great friendly and fast service, I always go to them for a rental appraisal

Fantastic experience: My partner and I purchased our property early last year. As the property was in Taranaki and we would be in Wellington we needed to find a company to manage it on our behalf prior to our moving back into it this year. Based on previous reviews we chose Courtney and Stuart to do that for us. They have been exceptional. The process could not have gone more smoothly with an outstanding tenant located quickly. Great communication from a professional team. Cannot rate them more highly and we will definitely be going back to them with future properties. Rachel and Nigel

Fantastic experience: Excellent Team thanks for all your help

Fantastic experience: Very professional and informative! My partner and I had been looking for a rental management company for a while when friends recommended Stuart and Courtney. They were extremely welcoming and clearly knowledgeable about their industry. They were very patient and very easy to deal with. We certainly recommend using them and we will use them again in the future.

Fantastic experience: Courtney and Stuart a great to deal with very accommodating