Five Star Focused | Holiday Property Management
Information about Five Star Focused | Holiday Property Management
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At Five Star Focused, Mount Maunganui’s premier boutique holiday home company, we offer exceptional vacation rentals with the convenience of online booking. Explore and book your perfect holiday accommodation effortlessly on our website. If you’re considering listing your property with us, we’d love to hear from you. Get in touch today to learn how we can help you maximize your property’s potential and provide unforgettable guest experiences!
Five Star Focused | Holiday Property Management: Reviews
Fantastic experience: A wonderful stay here. Perfect location Wonderful views Spotless well equipped and well apportionment apartment. We will definitely return here
Thanks Julian for your review. Glad you enjoyed the perfect location, wonderful views, and well‑equipped apartment. We’d love to host you again soon.
Five Star Focused
Fantastic experience: A beautiful apartment. Compact but with everything we needed. Excellent position to shops restaurants beaches walks. Loved our stay.
Thanks Ruth, we’re glad you loved the apartment and that the location worked so well for shops, restaurants and the beach. We’d love to welcome you back.
Five Star Focused
Fantastic experience: We had such a wonderful stay, amazing views and perfect location. The apartment had everything you would need and was modern and clean. Will definitely be booking again
Thank you Courtney for your review, we’re glad you had a wonderful stay and enjoyed the views, location and that you had everything you needed. We’d love to host you again soon.
Five Star Focused
Fantastic experience: What a lovely house in an ideal location! Everything great, from the 2 large vehicle parking in the garage, to handy items in the kitchen to all very comfortable beds. A great stay, couldn’t recommend more highly.
Thanks Gail for your review, we’re glad you enjoyed the house and location. We’d love to host you again soon.
Five Star Focused
Fantastic experience: Chloe was super-friendly, responsive, and helpful throughout, and make sure everything was perfect for us. The property was excellent for us in every respect, and we had a wonderful five nights there.
Thanks Mark for your review. We’re glad you found the team helpful and that the property was perfect for you. We’d love to host you again soon.
Five Star Focused
Fantastic experience: We had a great experience. The unit was lovely and the view gorgeous. Highly recommend
Thanks Batt for your review, we’re glad you had a great experience and enjoyed the lovely unit and gorgeous view. Thanks for the recommendation, we’d love to host you again.
Five Star Focused
Fantastic experience: Great spot for walking to everything and great supplies provided in kitchen and laundry! Thank you for a great stay.
Thanks Tony for your review, glad the location worked well for you. We’d love to host you again soon.
Five Star Focused
Fantastic experience: We absolutely loved our stay here, would totally recommend this apartment & Chloe was easy to deal with. Many thanks , we will be back .
Thanks Sharon — we’re so pleased you loved your stay and you found our team easy to deal with. We look forward to hosting you again!
Fantastic experience: Beautiful apartment, clean and luxurious. Everything you could possibly wish for on holiday.
Thanks Adele. We're glad you enjoyed the apartment and found it clean and well equipped. We’d love to host you again soon.
Fantastic experience: Lovely setting for a family, quiet, spacious and clean. Just what we wanted for our stay in such a lovely area
Thanks David for your review, we’re glad the setting was perfect for your family and that you found the place quiet, spacious and clean. We’d love to host you again soon.
Five Star Focused
Fantastic experience: What a great apartment to stay in. Very clean and had everything we wanted. A nice stroll to the centre of town. We will definitely be back. PS the beds were so comfy
Thanks Shona for your review, we’re glad you enjoyed the apartment and appreciated the comfy beds and handy stroll to town. We’d love to welcome you back soon.
Five Star Focused
Fantastic experience: An amazing property with everything you need. Incredible views!! Would definitely stay there again.
Thanks Kirsty for your review, glad you found everything you needed and loved the views. We’d love to host you again soon.
Five Star Focused
Fantastic experience: Excellent location. 5 min walk to the beach. Excellent appartment. Vey clean. everything working well. Highly recommended.
Thanks Yvan for your review — we’re glad to hear you enjoyed the location and found the apartment clean and well-equipped. Thanks for the recommendation, we’d love to host you again soon.
Five Star Focused
Fantastic experience: We thoroughly enjoyed our stay in this beautiful home. Had everything we needed - plenty of space and was very comfortable. Was handy to the beach which we enjoyed, and to the park. Easy to follow instructions for directions, and to enter the house. Would definitely come and stay again. Thanks for having us.
Thanks Nicola for your review. We’re glad you enjoyed the home, found it comfortable and well equipped, and appreciated the location by the beach and park. We’d love to host you again.
Five Star Focused
Fantastic experience: This place was sensational. Extraordinary views/location. Great pool and amazing beach across the road. Didn’t use car once as cafes downstairs and town centre 10m walk. I couldn’t recommend more highly. Great communication from host.
Thanks John for your review. It is such a good spot, we are glad you enjoyed your stay. We’d love to host you again.
Five Star Focused
Fantastic experience: Beautiful, modern apartment with amazings views to Main and Pilot Beach. Well-equipped and clean. From reservation to check-in and check-out it worked perfectly, we can highly recommend it!
Thanks Roland, we’re pleased you enjoyed your stay, the views and that everything ran smoothly. We’d love to host you again soon.
Five Star Focused
Fantastic experience: Where do you even start. My partner and I have travelled extensively throughout our lives and this is easily one of the most beautiful and well appointed places we’ve ever stayed. We rented the home for 10 people including 7 adults and 3 teenagers for three nights for a family get together and there wasn’t a single moment where we felt like we were in each other’s space(a rare experience when you’re on a group trip). The flow of the home just makes sense. Multiple hangout areas, spacious bedrooms, perfectly placed bathrooms, indoor outdoor living space, MINDBLOWING VIEW, beautiful bbq, epic garage game area, the list goes on….allowed for real togetherness while still offering privacy and alone time when needed. The kitchen was truly the heart of the home during our stay. I was able to prepare and cook all our meals and I felt almost like a professional chef!! It was stocked with absolutely everything you could imagine or need and the tranquility of the kitchen and living room space was breathtaking. We never got tired of it. Even though the Mount didn’t deliver perfect beach days, the location was so close that whenever the sun popped out we could easily head down and enjoy the endless beach and water toys. Seriously - if you thought of it they had it. The sauna and hot tub were such a treat and kept us cozy, warm and relaxed throughout the stay. This really is a dream house (at least mine). The photos and curbside view honestly do not do it justice. We could go on forever about everything we loved but it was an epic space for a 70th birthday gathering and we would highly recommend this home. Truly my dream home and I’ll think fondly of this moment for years to come. The hosting team made sure we had everything we needed and were incredibly kind from check in to check out. If we had to suggest any improvements and we joked that there were very few they would be a quieter espresso machine possibly a Jura, a pull down exterior blind at the end of the front porch, a remote control for the front gate, and a small food bin under the sink. We feel so grateful to have experienced this home. Thank you!!!
Thanks Rebecca for your time with this review. We’re so pleased the home worked perfectly for your family and made the 70th birthday extra special. We’ll review these items for future improvements. It was a pleasure hosting you and your group, and we’d love to welcome you back.
Five Star Focused
Fantastic experience: We thoroughly enjoyed our stay at 119 a. The house is very well appointed and had everything you needed for a short or long stay. It is located close to the beach and a short walk to the shops. There is also a lovely cafe just around the corner. I would recommend this property.
Thanks Sharen for your review. We’re glad you enjoyed your stay and found the house well appointed with everything you needed. It’s great to hear the location suited you. Thanks for recommending the property, we’d love to host you again soon.
Five Star Focused
Fantastic experience: Lovely apartment, clean and spacious and bonus of outdoor garden and furniture. Chloe was very responsive, will definitely use her company again to book future accommodation in New Zealand.
Thanks Sadie, so pleased you enjoyed the clean, spacious apartment. We’d love to host you again on your next trip to New Zealand.
Five Star Focused
Fantastic experience: We loved our second stay at Mount Maunganui just as much as our first. What a well maintained, comfortable, spacious, central spot. Thank you to Chloe for being an excellent host and very responsive.
Thanks D H, so pleased your second stay matched the first. Glad you found the place well maintained, comfortable and central. We’d love to host you again.
Five Star Focused
Fantastic experience: What a fantastic place! A wonderfully furnished home in a great location. The house was spotless and the kitchen well equipped. We felt home immediately and do hope to come back next year!
Thanks Katja, so pleased you found the house wonderfully furnished and well equipped. We’d love to host you again next year and look forward to welcoming you back.
Five Star Focused
Fantastic experience: This was a very clean and comfortable apartment, everything we needed was there. Conveniently located for beach and town ( a short drive away) and everything we needed was provided.
Thanks Joy, so pleased you found the apartment clean, comfortable and well-equipped. Glad the location was convenient for the beach and town. We’d love to host you again.
Five Star Focused
Fantastic experience: We had a wonderful time at this gorgeous location. It’s perfectly situated amongst breathtaking scenery and buzzing night life and restaurants. It was a lovely place to come back to at the end of our busy days
Thank you for your review, we’re so pleased you had a wonderful time and found the location perfect. It’s great the place was a lovely retreat after your busy days. We’d love to host you again.
Five Star Focused
Fantastic experience: Had a great time. Apartment was great. Very clean and spacious. Easy access. Definitely come and stay again
Thanks Duncan, so pleased you enjoyed the apartment and found it clean, spacious and easy to access. We’d love to host you again soon.
Five Star Focused
Fantastic experience: Gorgeous, spacious apartment with everything you need - the kitchen is very well stocked in particular. We loved the location, with the beach access very handy, and the pool is only one level down. The two carparks were a bonus too :)
Thanks Julie, so pleased you enjoyed the spacious apartment and location. We’d love to host you again.
Five Star Focused
Fantastic experience: Absolutely exceptional state of the art property, stunning. Every possible detail and comfort thought about. Made our stay really something else, and very short walk to the Mount and beaches. Close to restaurants but quiet and private on floor five. Incredible views, doesn’t face the Mount but isn’t an issue. Never stayed in such a well appointed and equipped apartment as this.
Thanks Dom, so pleased you enjoyed the apartment and the thoughtful touches. Glad the short walk to the Mount and beaches, along with the views all added to your stay. We’d love to host you again.
Five Star Focused
Fantastic experience: The Apartment is fabulous and so centrally located. It had everything we needed and more. We could walk everywhere as lots of restaurants, bars and shopping around the apartment. The beaches were only 10 minute walk. Highly recommend.
Thank you Lara for your review. We’re glad the apartment gave you everything you needed and that the location made your stay easy. We appreciate the recommendation and would love to host you again.
Five Star Focused
Fantastic experience: Excellent accommodation. Very clean. Super close to cafes/restaurants & beach. Will definitely return.
Thank you for your review. Glad the accommodation was very clean and the location worked well being so close to cafes, restaurants and the beach. We appreciate you staying with us and look forward to hosting you again.
Five Star Focused
Fantastic experience: Great place. Modern and close to everything we needed. Couldn't fault it really
Thanks Rachel, glad the convenient location had everything you needed. We’re pleased you couldn’t fault your stay. We’d love to host you again.
Fantastic experience: This was one of the best Airbnbs we’ve stayed in for a long time. Everything was thoughtfully considered — the beds and linen were fantastic, the kitchen was fully equipped with all the utensils you could need, and the BBQ even had a backup gas bottle. The double, carpeted garage was a great bonus, and the location is perfect — close to the beach, cafés, and everything else you need. As Airbnb Superhosts ourselves, we were truly impressed. Keep up the great work, Cloe!
Thank you Hennie for your review. We are pleased to hear this was one of the best AirBnbs you have stayed in for a long time, we really appreciate your feedback and are happy that it worked well for your stay. We’d love to host you again.
Five Star Focused
Fantastic experience: Beautiful accommodation for our family of four with stunning views across pilot bay and through to the main beach. Very well equipped and despite no air conditioning the place was kept cool with window open etc.
Thank you Amy for your review. Glad the accommodation suited your family and you enjoyed the views across Pilot Bay to the main beach. The team appreciate your feedback and would love to host you again.
Fantastic experience: This place was incredible. It was such a good location, close to the main strip, and the perfect place to walk up the mount. The pool and spa was an added bonus! We didn’t want to leave and will definitely be back again!
Fantastic experience: What a wonderful beach house, super clean, cozy feeling and so close to everything I had my 5 & 2 yr old and was amazing to have fun with out door shower and be able to walk to beach. Would decently stay again
Fantastic experience: Brilliant stay, great property and excellent communication from the five-star team. Highly recommend, The Mount never disappoints! Cheers
Fantastic experience: We had a fantastic stay. The apartment was modern, spacious, and very comfortable, with everything we needed. The location is excellent - close to beach, cafes, restaurant's and shops. We would happily stay here again.
Fantastic experience: This place is absolutely stunning! So clean, superb location, beautiful beach access - we were so sad to leave!! The house was fully equipped for my family and I over Christmas which made it feel just like home
Fantastic experience: Gaz BBQ on balcony was an excellent addition that we used often. The perfect location and we will visit again. Furniture was superior and very comfortable. Views from the balcony where amazing. Aircon in main bedroom was noisy at times and kept disturbing my sleep. Vicky was great and organised a technician who could not find the problem.
Fantastic experience: A lovely light-filled space - great to be able to open lounge & bedroom onto a little front courtyard (although a bit of traffic noise). Beautifully appointed, & Chloe & the team were extremely helpful.
Fantastic experience: Absolutely lovely house. Very modern with all we could need. Spacious and lovely outdoor seating area. Have stayed with Five Star Foxussed before and will definitely do so again.
Fantastic experience: Amazing place! My partners family staid at Papamoa and they loved it so much. We are looking forward to go back!
Thank you Florencia for your review. We’re glad your partner’s family enjoyed their stay in Papamoa and look forward to hosting you on your next visit.
Five Star Focused
Fantastic experience: We thoroughly enjoyed our stay at Chloe’s place! Although we arrived to an unserviced unit, this was rectified within an hour and was prepared spotlessly. The air bnb is perfectly positioned for a 5 minute walk to the shops, and the beach in the other direction. We highly recommend and would stay again should we visit Mt Manganui. Thank You Chloe
Fantastic experience: This home was perfectly located, pleasantly furnished and impeccably clean. The kitchen was well stocked with most items (except a cheese grater) and I enjoyed my stay immensely. Thanks so much for the excellent entry instructions and attention to detail. I highly recommend this home.
Thank you Carol for your review. We're glad everything met your expectations and that the entry instructions were helpful. We appreciate your recommendation and would love to host you again.
Five Star Focused
Fantastic experience: Lovely staying there, it was a bit busy, but we enjoyed watching all the fancy cars come by, very central to both sides of the water, with the most beautiful few of the Mount. Clean with all you need for a short stay.
Fantastic experience: Awesome place so close to the entre of the Mount. Well cared for and great hosts.
Fantastic experience: We had a fabulous stay in this beautiful apartment. The apartment is well appointed and spotlessly clean, great linen and comfortable beds. We were even more delighted that all bedrooms had a view of the beach. We were going to have an active weekend out and about, but with a balcony and amazing view of the beach, it proved to be the perfect spot to sit, relax and enjoy. Would definitely recommend this property.
Fantastic experience: So nice, everything was there and the design is perfect, best place to stay in Mount Maunganui!
Fantastic experience: Fabulous modern accommodation. Very clean & it had everything we needed to have accomodate our stay. The views are incredible with a lovely short stroll to the middle of town. We will definitely be booking again.
Fantastic experience: Lovely place very clean and comfortable The TV had some problems
Fantastic experience: The location was ideal! Walking distance to shopping, good food, the beach and the Mount. We stayed a month and never rented a car. The traffic noise on the weekend was a bit much. The property management was excellent and communication was great.
Fantastic experience: We recently had a group of 8 people stay at one of Five Star Focused Mt Maunganui properties. The property itself was very tidy and clean, the communication was excellent. We had such a brilliant time we want to return!
Fantastic experience: Wonderful accommodation, very clean and homely, would definitely book here again .
Fantastic experience: Everything went smooth from the start to the finish. Communication was clear, Accomodation was great it definitely is 5 Stars from me. Definitely will book again with Five Star Focused
Fantastic experience: This is a wonderful apt. Very roomy and comfortable furnishings with comfortable king bed. The view is fantastic with a wrap around deck. There were many sports activities held at the beach in front of us and we had a Birds Eye view. The building is well maintained and undergoing renovations to common areas. This apt was very clean. The kitchen had everything that is needed for cooking a meal. Location is so good with cafes right below, ocean out front, calm bay behind and great hike up the Mt Best place !!
Fantastic experience: This is a beautiful apartment with amazing sea views from every room. Great location right at the foot of the Mount, with cafes and restaurants located right below the hotel. Excellent communication from our hosts . We had a wonderful short stay and would love to return.
Fantastic experience: Absolutely beautiful! So good that I will be definitely staying here again next year. Thank you for a lovely stay
Fantastic experience: Lovely spacious home with everything you need in it! We absolutely loved the private beach access made it easy to run back & forward from the beach with little kids - highly recommend this property!
Fantastic experience: We had an amazing stay at Oceanside Haven Resort. Our apartment was beautiful with the most amazing balcony and view over the surf. Loved it.
Positive experience: This is a spacious well appointed apartment with two decent peaks of the ocean waves each side of the building in fron. Very close to everything, cafes, restaurants, ocean. harbour, town, supermarket- we parked for a week and didnt use our car again. FYI the sun is always on porches but hardly comes into the lounge, and air conditioning is out of your control- heaters and fans are provided. I left off a star because of minor annoyances almost all of which can be easily fixed. The host was very friendly and available and responsive.
Fantastic experience: Great accomodation, great views, great location. We will stay again.
Fantastic experience: A great set-up close to all amenities that suited our needs to a tee. Excellent in all regards.
Fantastic experience: Amazing family friendly space!! Perfect for a relaxing getaway that has everything at your convenience, plus the view from the balcony is stunning. Definitely booking in again especially in the summer :))
Fantastic experience: Awesome accommodation Very clean and tidy, easy to access Definitely returning - great location
Fantastic experience: One of the better Air bnbs, greatly located, nice amenities, and is a walk from the beach. I had no complaints. This is a 10/10 for air bnbs. Will definately stay again. 2 bedrooms, plus one spare room with a fold out bed. Massive couch! Can sleep 7 comfortably.
Fantastic experience: I loved my stay. The bed was super comfortable, the size of the room was perfect for one person wanting some time away from the norm. I loved the fact it was so close to the Mount and will certainly be back. Thank you!
Fantastic experience: We had a lovely stay. Very clean apartment, close to the beach and restaurants. Highly recommend.
Fantastic experience: Great stay in a beautiful and spacious apartment. Amazing location right on the waterfront.
Fantastic experience: We stayed for four nights in August. The property offered everything we needed and the outside seating area is a really nice space. The apartment was very clean, tidy and comfortable with plenty of room. The kitchen is stocked very well for cooking, which we did and all the appliances worked perfectly. Location is excellent. We really enjoyed our stay and will absolutely be returning. I would highly recommend this lovely apartment.
Fantastic experience: Excellent booking process. Prompt communications. Property was presented in immaculate condition. Will gladly use them next time.
Fantastic experience: Had a lovely stay here, very homely and a real beach vibe. Beautifully furnished and a beach view. Close to cafes. Dixie Browns and the hot pools. Relaxing and great spot.
Fantastic experience: A wonderful location and property—small personal touches made it feel just like home. I highly recommend this property.
Negative experience: Overall, the house is spacious and the beds are comfortable. However, our experience did not live up to the "five-star Focused” name and was poor value for money. Key issues included: 1. Faulty Wi-Fi: We were given the wrong password and couldn't get online. It took from 3:00 PM until around 6:30 PM for staff to finally resolve this. 2. Broken Appliances: Two of the four stovetops were broken, which severely hindered our cooking plans. 3. Lack of Cleanliness: The exterior of the property was not well-maintained. The yard was untidy, with garbage, leaves, and large branches left there.
Fantastic experience: A fantastic location and views. The property was top class with everything you need at your doorstep - restaurants, beach, shops and the Mount. Highly recommended.
Fantastic experience: We absolutely loved our stay and would highly recommend this place to others. The luxury was a very pleasant bonus!
Fantastic experience: Our whānau had a wonderful stay! The apartment was super clean, comfortable and very close to the Mount shops, cafes and beach. Highly recommend.
Fantastic experience: Really nice apartment. Good location, lots of space - inside and out
Fantastic experience: Beautiful stay in Mt Maunganui. The home is modern, light filled with all needed amenties and the location is a short walk to the beach and a short drive to the town centre. Excellent cafes within walking distance. Would recommend and would stay again
Fantastic experience: The apartment was beautifully presented and had awesome amenities. The views of Mt. Maunganui and the beach were stunning, and so convenient being able to just walk to local cafes and restaurants. Property Managers were very prompt and clear with their communications. Highly recommend booking your stay here!
Fantastic experience: We loved the apartment, very homely and very nice. Will definitely be booking again in the near future
Fantastic experience: We loved our stay here, and would definitely come stay again. Beds were super comfy, the place was very clean and we felt right at home.
Fantastic experience: Beautiful condo. We had a great time staying here and would definitely stay again.
Fantastic experience: We absolutely loved it here. Great views, great location, walking distance to lots of facilities etc. The apartment was wonderfully comfortable & we would book again.
Fantastic experience: Wonderful condo; great views, very convenient for exploring the Mount, waterfront and town.
Fantastic experience: The views were great the lounge was very good with lovely lounge chairs nice and clean when we arrived every thing you could ask for we will be back Roger&Robyn
Fantastic experience: Very clean and tidy unit with everything I needed . Had a great stay and enjoyed being close to the beach and shops . Awesome view would definitely stay again . Thanks
Fantastic experience: Absolutely perfect for a nice long relaxing weekend. Immaculately clean, beds comfy, easy access, handy to restaurants, Hot Pools, beach, - couldnt ask for more. Good communication and clear instructions from the host. Will definitely be back, thank you.
Fantastic experience: Beautiful apartment, wonderful location. Will definitely stay again!
Fantastic experience: Great location. Handy to everything. Very well equipped kitchen. Very clean and tidy. Would definitely book again
Fantastic experience: The place was very clean and well-maintained. The location was excellent, with the mall just a short drive away, making it very convenient for shopping and dining.
Fantastic experience: Beautifully appointed apartment. Had everything we needed. Fantastic location and very clear check in and check out instructions. Five stars!
Fantastic experience: A group of us (7) had a great stay in Mt Maunganui. Fully recommend for a holiday, and/or team business trip. It was wonderful, cozy and had plenty of space for us all to stretch out.
Positive experience: Fabulous, particularly the facilities and cleanliness of the apartment itself. It is very well appointed, spacious and close to everything you want. Sadly, the building and support were a little lacking, the lift wasn't working from the car park and we had an AIMS Team and all their gear, food making it a bit of a mission which wasn't appreciated when all you want to do is get settled. I rang the duty manager who wasn't really able to do anything and the next day on our return it still wasn't working, a resident helped us get access eventually.
Fantastic experience: We had a lovely stay! The place was comfortable and easy to access. Communication was clear, supportive, and made everything feel smooth and welcoming. Really appreciate the hospitality.
Fantastic experience: A wonderful stay, great location and plenty of room. Loved the fully equipped kitchen and would highly recommend this place to others
Fantastic experience: Lovely apartment in a perfect location at the Mount. We really enjoyed being able to use the gym and pool, but it was also only a very short walk to the hot pools. Two car parks were a bonus as we were two groups. Easy entry and exit instructions. I can’t wait to holiday there again.
Fantastic experience: Had an amazing weekend staying at this apartment in Mount Maunganui. The place was clean, modern, and super comfortable, with beautiful views from the balcony. The location was perfect — just a short walk to the beach, cafes, and the base of the Mount. The hosts were friendly and easy to communicate with. Highly recommend and would definitely stay again!
Fantastic experience: We had a great stay. Great location . Apartment was very clean comfortable and well equipped . Chloe and team were easy to contact and provided easy instructions etc. highly recommend
Fantastic experience: Chloe and the Five Star Focused were very accommodating; terrific! The property was cozy, beautifully appointed and had everything you would need. The location, right below the Mount, was amazing! Think I’ve found my perfect spot in Tauranga!
Fantastic experience: Great location only 2 to 3 minutes walk to Pilot Bay, main beach and the hot pools. The apartment was lovely - very clean, roomy and comfortable and we enjoyed having the outside deck and garden and also the designated carpark. The kitchen was very well equipped with salt/pepper/oil/nespresso capsules an added bonus. Would stay again.
Fantastic experience: Beautiful spot. The first thing we noticed about the house is how clean it was. Exceptional. We had four adults and 2 infants and the space never felt crowded. Loads of parking. We made the use of The Sauna Project just across the road on the Sat morning. Chloe was easy to contact and thorough in her check in/check out details.
Negative experience: When I first opened the door to the apartment I got a strong woof of body odor that was not pleasant. The toilet blocked up but slowly cleared its self, the plugs voltage blew my hair straightner which was expensive, the sofa was uncomfortable to sit on, because you sunk into it and was a mission to try and get out of, I used the washing machine to wash my clothes and there was paper in it and it went through my clothes, which are now ruined, yip should of check before i used it but so should the cleaners. I think I should get some of my money back, or some sort of compensation for a horrible stay at this accommodation. And your expected to pay a bond of $200 for damages, who pays for damages for your items that happened at the accommodation, I bet they won't. I did not enjoy my stay here.
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