Watson Integrity: Real Estate | Property Management - Palmerston North

Fantastic experience: Working with Watson Integrity has been an excellent experience. Christian was excellent to work with. He explained everything fully and was very responsive to all our questions. We really liked that he enabled us to make decisions in our own time, there was never any pressure to do things in a certain way or under his terms. Overall, an excellent experience and we will approach him if we sell another house in the future.

Fantastic experience: I had a great experience working with Audrey Grinter at Watson Integrity. She represented the company professionally and explained everything clearly, making the rental contract and overall process with Watson very smooth and easy. Audrey was approachable, well-presented, and efficient, which made the experience stress-free. I would highly recommend her and Watson Integrity to anyone seeking a seamless rental process.

Fantastic experience: Eric was professional and great to communicate with during my property purchase journey. I would highly recommend Watson’s real estate agents in Palmerston North.

Fantastic experience: Over many years on the odd occasion when I've needed them I've always had great service from the team at Watson Integrity. The latest when unexpectedly having to sell a friend's place. Eric patiently provided lots of help, advice, and support during the whole process. One piece of advice was the best ever, which made our experience much easier. Will forever be grateful to him for that. So I have no hesitation in recommending Eric, and the team that supports him. Helen P

Negative experience: Does not communicate with tennants. Does not have a voice mail for her contact phone or declines the call.

Fantastic experience: Highly recommend Christian Baas Christian was fantastic to work with from start to finish during the recent sale of our house, he took the time to really understand exactly what was required and provided helpful and timely advice. Christian displays genuine warmth and caring and he went above and beyond on several occasions to ensure a great outcome with his attention to detail and negotiation skills. The entire experience was smooth and made as stress free as possible by Christian's guidance and expertise.

Fantastic experience: Terrie-Leigh has been amazing with the whole process of getting into a rental. Always responds to messages and calls promptly and put us at ease with the rental process.

Fantastic experience: Lillee at Watson Integrity was a pleasure to deal with during our tenancy. Very prompt with solutions and great communication

Fantastic experience: What really stood out was their genuine care — nothing was ever too much trouble, and they go the extra mile to make sure everything runs smoothly. Their local knowledge and attention to detail gave us real confidence, not to mention their industry specific advice which they offer for free. Highly recommend Watson Integrity to anyone wanting trustworthy, innovative, friendly and reliable real estate service.

Fantastic experience: Even though we haven't meet yet when Mike is asleep & at home & you are doing your inspection your very quiet which he appreciates so thank you. Im sure we will meet one day. Angie.

Fantastic experience: Absolutely love these amazing people!! They helped me get into a bigger and better home for me and my daughter and I am so grateful for their service

Fantastic experience: Krystal's been great since she took over the reins for my place. Keeps in touch and is willing to compromise when required. She's doin an awesome job from my perspective!!

Fantastic experience: I own a rental property managed by Watsons. The quality of the entry condition report prepared by Krystal before the tenant moved in was exceptional. There were hundreds of photos, and each room had incredibly detailed notes under each of ten different subheadings. The 3D imaging was even more impressive, but even without that I would have awarded 5-starts for the report. Being out of town and having had the property worked on, it was great to see everything so clearly and also gave me great peace of mind for insurance purposes.

Fantastic experience: A big thank you to Lillee and Terrie-Leigh! Both of you have been so awesome while our family look for a rental home. My mother Sharon and I really appreciate it. Have a great week.

Fantastic experience: Melissa Iwikau is a great property manager and we really appreciate her friendly approach, really good listening skills and her attention to detail.

Fantastic experience: Thx Lillie & thx Watson You guys are amazing. I was looking for rent property and with in 7 8 days I got. Really appreciate your efforts lillee. You explained each & everything about property. We got same house which we need. We r very happy from your services. Thx lilee and Watson integrity I recommend Watson is superb

Fantastic experience: Mel is such a great property manager, she always very understanding and helps out where she can in regards to the property and she's always very quick to get repairs done around the house

Fantastic experience: Melissa Iwikau has been amazing managing my property. Attending to all what is needed with professional and pleasent manner.

Fantastic experience: A Truly Outstanding Real Estate Agent! I couldn’t be more grateful for the exceptional service and support I received from Eric Dong during the sale of my home. From start to finish, he was professional, knowledgeable, and incredibly dedicated to making the entire process as smooth and successful as possible. Eric brought a deep understanding of the local market, offered honest and strategic advice, and went above and beyond in marketing my property. The communication was top-notch—prompt, clear, and always reassuring. I felt informed and supported every step of the way. Thanks to his expertise and hard work, my home sold quickly, above asking price with multiple offers and I couldn’t be happier with the result. What could have been a stressful experience turned out to be seamless and even enjoyable. If you’re looking for an agent who truly cares, delivers results, and puts your interests first, I wholeheartedly recommend Eric Dong You won’t be disappointed!

Fantastic experience: Melissa has been one of the best property agents I have dealt with. She manages the property my partner and I currently rent. She is very polite, kind, helpful, and always ready to address our queries. I wholeheartedly recommend her and Watsons integrity for property management.

Fantastic experience: Highly recommend Eric and team. We were kept informed at every step of the way and easy to deal with. If you want a house sold Eric and crew are the ones to get it done!

Fantastic experience: Recently Lillee has become our new PM and we have had an amazing experience already! Very professional and kind, prompt with services and seemingly very well organised! We hope to have more great interactions with her throughout our tenancy :)

Fantastic experience: Lillee is very easy to deal with and communicate with, We recently moved to Palmy from Auckland and we have been searching for a rental Lillee has gone above and beyond to help us and we couldn’t be more thankful for all her help! We looking forward to enjoy our rental and finally getting to settle down here in the Manawatū. It’s not often you come across a trustworthy and friendly property manager.

Negative experience: Since you delete all negative reviews on FB: On arrival on move-in day, a large pile of rubbish was found in the middle of the garage. I phoned the office and they first claimed that they are not sure how that happened since 3 property managers did they final inspection together and “no-one saw it”. They said they would send someone to come clean it up. That never happened and I ended up just paying someone to come and remove it even though I should never have had to pay to remove a previous tenant’s rubbish. The property itself looked lovely if one ignored the weedy and overgrown garden and lawn. However, I quickly discovered that there were soooooo many items either broken or defective in the house that it was borderline ridiculous. At first I dutifully logged it as I came across it but eventually stopped and just lived with all the broken stuff as jumping through the hoops to get it fixed was not worth it. Either there was no action taken, or it resulted in a series of to and fro calls because the owner wanted to either fix stuff herself or have her father fix stuff. This in itself was annoying as an owner coming round to fix something is, for all intents and purposes, also an inspection. And that brings me to my main gripe: the absolutely ridiculous number of requests for access. I lived there for 5 months. I had 15 (FIFTEEN) requests for access from either the agent (Melissa) or the owner directly. That averages 3 requests a month. And since I work from home, I had to perpetually rearrange my life and work schedule to accommodate this. I am pretty sure the Tenancy Tribunal would consider that a breach of my rights as a tenant. I ended up buying a house and out of consideration notified Melissa straight away. This meant I notified Watsons a week earlier than just the required 3 weeks notice. Melissa then immediately tried to schedule a series of 2 x viewings a week starting immediately after. I was like: Ah no, hang on a second. I did not agree to an additional week’s worth of viewings; I was merely being nice and giving you a heads-up. I will only allow viewings over the last 3 weeks as per standard practice. Then Melissa started on about how she had already scheduled the following week’s viewings and and and. So I reluctantly agreed to allow the viewings scheduled for the following week (before my notice period had even started!) on the express condition that there would be no viewings in the 2nd to last week. She agreed. And then promptly ignored our agreement. Long story short - a very frustrating period followed where viewings were scheduled outside of our agreement, or at times that she had not consulted with me on, or where we agreed a time and no-one showed up including Melissa. When I tried to get hold of Melissa to find out what was going on she would ignore my messages and emails and not answer her phone. I eventually called her team leader to complain who at first tried to mansplain Renting 101 to me like I was a 5 year old until I got pissed off and gave her a piece of my mind. She eventually conceded that I had a fair point and that she would speak to Melissa. She agreed to cancel the viewings that had been scheduled during the week Melissa and I agreed there wouldn’t be any, albeit under duress. (I suspect a large part of her agreement was based on the fact that, by then, I had made it clear that I was about 2 min away from taking Watsons to the Tenancy Tribunal along with a list of things I would be raising when doing so, and pointing out the high likelihood that they will be found in breach of my rights.) Melissa then promptly sent me a Shitogram also trying to mansplain Renting 101 to me, but mostly trying to make it clear that she was The Supreme Overlord and Master and I was one of the dirty unwashed masses. No accountability taken and no apologies issued. I didn’t bother to reply given how unprofessional she was by that stage. The rest of the viewings were uneventful with another agent attending to them instead of Melissa. Awful service Watsons. Do better.

Fantastic experience: My Property Manager Chanelle Turner is bloody awesome. So easy to talk to and communicate with. She is understanding and gives the extra thought especially with me being a solo mum of two girls. When trying to find my whare she put two and two together and made sure I had a place with adequate parking for my vehicle. She has to be one of the best Property Managers I have ever had.

Fantastic experience: I found Audrey Grinter so knowledgable about the property market, and she offered some fabulous useful tips. She knows her stuff and can really look out for clients. Thanks Audrey!

Fantastic experience: Our assigned Property Manger, Deb Coppins delivers a highly recommendable service towards us. We enjoying a delighted service from Watson Integrity.

Fantastic experience: Deb has been so great to work with very approachable and I had a great experience thank you deb and Watson. 100% recommend

Fantastic experience: Audrey from Watson Integrity instills so much confidence that your property will be in good hands. She’s professional, knowledgeable and friendly. Top notch!!

Fantastic experience: 5 star rating ! Chanelle Turner manages my property and she is an amazing property manager. We appreciate her dedication to her job and how helpful she has been throughout our journey.

Fantastic experience: Property Manager Chanelle Turner is awesome to deal with. I highly recommend Watson Integrity as a property management company.

Fantastic experience: Wow I've found my dream home with all the specs I asked for, so happy I went through deb, ive been in my home and ive been here for 2 years now and she responds straight away with each concern i have. 11/10 would recommend.

Fantastic experience: Audrey Grinter is personable and friendly. Great service. Make sure you check her out at Watson's

Fantastic experience: Maddison and Sam were amazing to deal with, thanks so much for your great work, very professional. Highly recommend!

Fantastic experience: Chanelle was an amazing property manager, professional, reliable, and always on top of everything. She made the whole process easy and stress-free. I really appreciated her clear communication and attention to detail. Would definitely recommend her to anyone!

Fantastic experience: Chanelle has managed my property for 2 years and I have had a great experience with her. She is excellent with her communication and has looked after the property with no concerns. Thanks for everything.

Fantastic experience: Chanelle Turner has been an exceptional property manager over the past 2 years. From the very beginning, she has consistently gone the extra mile to ensure our needs are met. Her communication is always clear, prompt, and professional, and she handles maintenance issues swiftly and effectively. It’s been incredibly reassuring to know we’re in the hands of someone who truly cares. Without a doubt, Chanelle is the best property manager we’ve ever had — we highly recommend her!

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ Chanelle is an excellent property manager. She consistently demonstrates professionalism, clear communication, and a proactive approach to resolving issues. Her attention to detail and commitment to maintaining high standards have made the rental experience seamless and worry-free. I highly recommend her services to both tenants and property owners.

Fantastic experience: Chanelle is a great property manager—professional, responsive, and always helpful. She handles issues quickly and communicates clearly, making the whole renting experience smooth and stress-free. Highly recommend working with her!

Fantastic experience: Deb is so great to deal with & has made renting out my house a breeze. Would definitely recommend Deb & Watsons.

Fantastic experience: Watsons has being such a great easy experience, especially with property managers like Deb who have being so lovely and open with communication, highly recommend!

Fantastic experience: Deb has been outstanding with her management of our rental, to a point where we are in the process of getting her to manage another one. Strongly recommend to anyone in the market for property rental management.

Fantastic experience: Deb is so awesome too work she makes the whole process super easy and stress free is i had too do it again I would 100% make sure I went through her again

Fantastic experience: Debbie is wonderful to work with, not only do they provide clear, concise and quick communication, they provide helpful and amazing advice. They really go an extra mile to help someone out! Would really recommend these amazing people

Fantastic experience: Awesome Property Manager. Always gets things done and so easy to deal with. Never any judgement. Highly recommend Debbie Coppins.

Fantastic experience: Mrs Deb Coppins has been looking after my property for over 3 years. She has done a fabulous job and I am so thankful that she is my property manager. She has been instrumental in getting all my property jobs done. Thanks a lot Deb.

Fantastic experience: Deb has looked after my families property since mid-2022. She has done a fabulous job and I am very happy with her as my property manager. Thanks a lot Deb!

Fantastic experience: Hi there, my name is John Sathya. I am the owner of a property, which is currently being looked after by Mrs Deb Coppins, Branch Manager and Property Manager at Watson Integrity. Deb has been looking after my property since mid-2022 when I moved overseas. She has done an excellent job in every aspect of looking after my property. She has always been very prompt in communication, and is always very fast at replying to all my queries. Deb has done an extraordinary job in sorting out all maintenance related issues in my property. She is very easy to contact and is always willing to help. With living overseas, I can trust Deb with all my property related work. She is very trustworthy, honest and I would strongly recommend anyone to have Deb as their property manager.

Fantastic experience: I am very grateful for fantastic property manager that I have had with Watson’s, Deb has been amazing and I really appreciate her willingness to help and her genuine care for us as tenants

Fantastic experience: Chanelle has been a great property manager. Super efficient communication, gets all our issues fixed asap. Would recommend working with her

Fantastic experience: Audrey has been an absolute pleasure to work with. Her attention to detail is truly exceptional, and I wholeheartedly recommend her anytime the conversation turns to real estate

Fantastic experience: Audrey Grinter of Watson Integrity Real Estate has incredible integrity and professionalism and therefore must be an amazing credit to the company and clients she works with. My interactions with her leave me feeling heard, safe, respected and that I and my concerns and deaires matter. She incites deep trust in her work. A pleasure to know and refer to.

Fantastic experience: I had a great experience chatting with Audrey. She was warm, approachable, and went out of her way to help and really listen to my needs. Highly recommend!

Fantastic experience: We would like to say a big " Thank you" to Deb Coppins at Watson Integrity for doing a fantastic job as our property manager. Her communication and problem solving we're fast and efficient, all those extra works she has done for us were turely appreciated. Thank you Deb, you are fantastic property manager.

Fantastic experience: I have been very happy with the property management service since Deb Coppins of Watson Integrity took over our property. Professional, fair and a good communicator.

Fantastic experience: Deb Coppins has been amazing since taking over our property. Her communication is fantastic and we really appreciate her looking after us and our home.

Fantastic experience: Deb Coppins does a great job managing our properties. She is conscientious and responds quickly when we contact her. Thanks for your hard work Deb.

Fantastic experience: All my dealings with Chanelle have been great. She is very efficient and professional. Would recommend.

Fantastic experience: Sam and Maddie are always cheerful and Happy when I come in to Watsons always helpful and always have a good laugh best team in town recommended to all

Fantastic experience: Whenever I have needed to discuss anything with Watson Integrity I have always received fantastic professional service from Sam and Maddie. They are a huge credit to the team!

Fantastic experience: Deb Coppins has been managing our rental property since 2022 and she is great to work with. I wouldn’t hesitate to recommend her anytime.

Fantastic experience: Deb has been absolutely amazing in all ways! She has made the process of owning a rental property so much easier. I would recommend her to anyone!

Fantastic experience: Have had the best experience with acquiring a rental, fast and stressless. I would like to thank Chanelle for all her hard work effort keep up the amazing work you have to offer

Fantastic experience: I do contract work for Watsons and Deb and Chanelle have been awesome to deal with. They are really friendly and easy to talk to, and they always keep things organised and make my job easier. They look after their tenants and the properties really well. I’m happy to be working with them and would definitely recommend them

Fantastic experience: Chanelle Turner is a great property manager. I might go so far to say she has been the best. I have been with Watsons for awhile now & had multiple property managers. Chanelle is honest, friendly & very efficient.

Fantastic experience: I just wanted to say that Audrey always offers great service with a smile. She is courteous, professional and has a real can do attitude...nothing is a problem and she is an asset to the business.

Fantastic experience: Audrey has been amazing to deal with the whole way through the process of getting a property listed with Watsons. Very knowledgeable, exceptional advice and extremely responsive - could not recommend her and Watsons more - thank you Audrey!

Fantastic experience: Chanelle has been very helpful to us as tenants. I feel she is approachable and friendly and has integrity with house inspections. And I would say, in comparison to any other property manager or landlord, I have found her, to the best.

Fantastic experience: Phoned Watson today and spoke with Renee — she was super helpful and lovely to chat with. I needed some info and she emailed it through quickly, no hassle at all. Really felt heard and looked after. Thanks so much!

Fantastic experience: The team at Watson Integrity are simply outstanding, I would never go back to any other property management company. They're a team that have you and your investments best interests at heart. With thorough tenant screening, open and honest communication there is no quality compromise when you choose Watson Integrity. On top of this the marketing they deliver is second to none, their marketing manager Renee delivers a perfect strategy for the Watson Integrity brand and this carries through when marketing your property. I personally would not trust my investments with anyone else.

Fantastic experience: Eric was an absolute pleasure to deal with. Extremely professional and couldn't have done more for us. He worked really hard and went over and above what I expected. Thanks Eric

Fantastic experience: Watson's is a great real estate to deal with, especially Maddi & Sam. Always cheerful, always helpful. 10/10 recommend

Fantastic experience: Coming up nearly a year now that i have rented property and have Deb Coppins as my property manager. Always easy to talk to. Made the process of moving in very easy for me when my situation at the time wasn't.

Fantastic experience: We are very happy to recommend Audrey Grinter from Watson Integrity for her expertise in assessing a fair market rental if you are considering renting out your home. Audrey went the extra mile for us by covering many topics that we had not considered when renting out our property. Thank you Audrey for your honesty and the sharing of your knowledge, very much appreciated. Regards Colin & Penny.

Fantastic experience: I personally have enjoyed working with this crew, especially Audrey who just keeps on giving more than expected, I definitely recommend them

Fantastic experience: Audrey is incredibly approachable and professional. Her genuine passion for real estate and property management made us feel confident and comfortable choosing her services.

Fantastic experience: Chanelle is a great property manager who has always been super helpful and friendly with us and our enquires. She is punctual in her engagement with us and always follows up issues in good time.

Fantastic experience: Chanelle has been our property manager for several years and over several properties. She has always looked after the houses like they are her own and always had great communication. Top job

Fantastic experience: Lillee is approachable and made us feel comfortable since we first met. She is easily contactable and quick to act on any maintenance issues. We definitely have the best property manager!

Fantastic experience: Debb Coppins visits have always been positive, friendly and she has a happy disposition. I feel very relaxed and can ask her anything and know that she will be honest with her response. She is caring in her attitude and it's been a pleasure to have her visit my home on a regular basis.

Fantastic experience: Working with Lillee Shailer was an absolute pleasure! She went above and beyond, making the rental property process smooth and stress-free. Thank you for your prompt support.

Fantastic experience: Lillie from Watsons Integrity has been amazing in helping us get into our rental. Friendly, polite and personable. Would definitely recommend to others

Fantastic experience: Chanelle Turner has been an outstanding property manager over the past 2.5 years. From day one, she’s gone above and beyond to make sure our needs are always catered to. Her communication is clear, timely, and professional, and any maintenance issues are handled quickly and efficiently. It's been such a relief knowing that we’re being looked after by someone who genuinely cares. Chanelle is easily the best property manager we've had — highly recommend!

Fantastic experience: We have been with Watson Integrity for 6 years now, we have had no issues in this time. Our property manager Deb Coppins is amazing, great communicator and always friendly. Keep up with the great work Deb!

Fantastic experience: The service from Deb is the best that I have ever had. Deb is a real professional in her job and also is consistently outstanding, exceeding my expectations every time. I strongly believe that Deb is the great asset to Watson. Thank you everytime Deb

Fantastic experience: Initial interactions with Watsons and Audrey from Manawatu office were great. Happy with service and checklists she provided plus appraisal. Looking forward to renting ou house

Fantastic experience: Outstanding service! Lillee is an awesome property manager. She is super kind, supportive, and understanding. 100% would recommend her.

Fantastic experience: Chanelle Turner has been an awesome property manager, easy to deal with and always helpful with the property we rent. Highly recommend her to everyone

Fantastic experience: Chanelle has been looking after my rentals for years. I find her to be very efficient, friendly and easy to talk to when things go wrong. Highly recommended Diane

Fantastic experience: Audrey is a prefect example of 5 star property manager! Her warmth & bubbly personality were matched by her professionalism. She had great communication and went above & beyond, for what we needed. Thank you Audrey.

Fantastic experience: Audrey's approachable and professional demeanor, along with her evident passion for the real estate and property management industry, gave us confidence in choosing her services. Highly recommend.

Fantastic experience: Have only had the best experience so far with Lillee at Watsons Integrity Palmerston North. From the first time we spoke whilst looking for a rental property, she asked questions about our situation and is very personable. Appreciate her helping us find a place for our family. Thanks Lillee!!

Fantastic experience: Terrie-Leigh is The best realestate agent! Super friendly and easy to deal with :) she deserves more then a coffee <3 -thank you so much

Fantastic experience: Audrey is very approachable and professional. She is truly passionate for realestate and property management, always going the extra mile. She gave us confidence to engage with her services and we weren't disappointed.

Fantastic experience: Audrey was a very pleasant and polite young lady to deal with . I loved her passion for her job in the property industry and gave me the utmost confidence in her to help with my needs .

Fantastic experience: Maddie and Sam are amazing! They went above and beyond for us and were such a delight to deal with. So professional and I would recommend to anyone!

Fantastic experience: Chanelle is the best!! Appreciate all the mahi that you do. Also thanks so much for helping me find a whare for my little whānau including the furbabies we are very grateful!

Fantastic experience: Have been to some open homes where Audrey was present, Audrey is very approachable and professional we found her passion for the realestate and property management industry gave us confidence to engage with her services, so we then got her to do a rental appraisal for us. when we decide to rent our house she will be our go to gal!

Fantastic experience: Krystal our property manager is the best property manager we have ever had, I really look forward to our laughs and chats while doing house inspections. Krystal keep up the fantastic work hun!

Fantastic experience: My experience having Chanelle Turner as our property manager is a pleasurable one. This is my first time renting with Watson Integrity and I cannot speak more highly of Chanelle. Her professionalism in dealing with us is of a very high standard. We appreciate her diligence when she comes for a property inspection and we look forward to her arrival. Our conversations together are authentic and productive and leave us with the experience that she is working with us. Having Chanelle as our property manager has set a benchmark standard for the type of property manager we would prefer to work with not only currently but in the future. Thank you Chanelle for your business integrity and efforts on our behalf Regards Hanson Whanau